Customer Care Desk
For personal report access, score interpretation, and authentication help.
support@checkcibilscore.inEnterprise & API Solutions
For business workspaces, customer-authorized batch queries, and developer API keys.
enterprise@checkcibilscore.inGrievance Redressal Officer
For formal regulatory complaints, dispute assistance, and data privacy rights.
grievance@checkcibilscore.inRegistered Corporate Office
CheckCIBILScore Technologies Private Limited
Signature Towers, 4th Floor, G-Block, Bandra Kurla Complex (BKC), Mumbai, Maharashtra 400051, India
Send a Direct Message
Need help reviewing your credit score or interpreting your report entries?
Response Time Expectations
We pride ourselves on transparent, prompt turnaround times for every inquiry category.
Account & OTP Inquiries
Verification assistance, login troubleshooting, and password resets handled expeditiously.
Billing & Subscriptions
Payment verification, GST invoices, duplicate charge reconciliations, and cancellation help.
Report Discrepancies
Guidance on DPD bucket interpretation, bureau differences, and dispute dossier drafting.
Statutory Grievances
Formal escalations to our Grievance Redressal Officer resolved within strict regulatory SLAs.